Trainer · Coach · Mediator · Berlin

Conflict isn't a bug, it's a feature.

The most expensive conversations are the ones that never happen.

I'm Jacob. Trainer, coach, mediator — and a patchwork kid. I learned conflict at the dinner table, long before I played it on stage or facilitated it inside corporates.

In-house training for corporates and mid-market companies. Conflict, negotiation, difficult conversations.

You bring your real cases. I turn them into a training simulation. Whoever leaves will walk into the real conversation with confidence.

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30 minutes, no pitch.

Three ways to work together

Three formats. One goal: capability.

You bring the situation. I bring method and dramaturgy. No case studies, no slide deck. What we train is what is actually happening in your team.

Training

In-house Seminars

When a team or a leader needs to step into the conflict — not around it. One to three days in-house. Composed arc, no slide deck.

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Coaching

One-to-one Coaching

For the one conversation you have been putting off. We prepare it together, rehearse it, sharpen the opening. No navel-gazing. Clear analysis, direct work.

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Mediation

Conflict Facilitation

When the conflict has taken on a life of its own and the conversation itself has become the problem. I hold the process. You find the form you can carry on with.

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My approach

Experience before theory. Always.

Most training starts with the slide. I start with the conflict.

If you hear a model before you have wrestled with what it is for, you do not actually hear it. If you have felt how the same situation can tip three different ways, you listen to the model like an answer.

Three pillars carry the work:

Improvisational theatre — working with what is actually in the room. Not with what you prepared.
Nonviolent Communication — separating trigger from cause. Reading the needs underneath the behaviour.
Systemic Leadership — Leadership as an organisational phenomenon. Living systems, not machines. Connecting and deciding under complexity.

About me

Your cases. Not mine.

You bring the situation that's on your mind. That is what we work on, not invented examples.

Three minutes of lecture, maximum.

Then exercise, discussion, role-play. Anyone who wants more can read.

The room is part of the training.

Where you stand, how you sit, who is facing whom: this changes the conversation. We use that.

Training topics

Five topics. One material: conflict.

Every good story has a conflict. So does each of these topics — sometimes a problem you solve, sometimes a tension you put to work.

Head-on

Conflict Management

Turning dysfunctional conflict into functional conflict.

At the table

Difficult Conversations & Negotiation

The prepared conversation with another party.

As a feature

Leadership Communication

Reducing complexity into one clear direction.

In the group

Facilitation

Guiding a group to a decision it carries.

As the engine

Presenting with Impact

Building a message as a story.

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Testimonials

What stays after the training

"Jacob is an outstanding coach and workshop leader. Training with him will be impactful and enjoyable. I wholeheartedly recommend him."

James Ellis, Co-Active Coach

"Methodically excellent – and you managed to run the seminar with complete professionalism, while also being empathetic and engaging. The time flew by."

Susann Weiner, Psychologist

"I received a lot of positive feedback. I was particularly impressed by how you kept participants consistently engaged and maintained their attention throughout."

Dr. Gesine Schiller, Policy Advisor

"Your presentation was simply excellent. Thanks for the straightforward and enjoyable collaboration."

Stella Riegger, IT & Marketing

Contact

Got a project in mind?

Tell me what you are working on. Format, topic, target group, timeline. I will get back within 24 hours.

Or just grab a virtual coffee.

30 minutes, no commitment. I don't pitch.

Book a virtual coffee ↗

Or send a message

Phone

+49 176 82237530

mail@jacobnoon.com